When you've got a grievance about Amazon’s customer provider, be sure to direct it to Amazon, not wikiHow. We’re merely below to help you navigate Amazon’s customer support solutions.
Go back to the principle menu or choose “I would like extra help” in case you haven’t solved the condition. should you simply click by way of the options and don’t get an answer to your dilemma or even a resolution to the issue, you are able to select “back” read more or “I need help with something else” to return to the primary menu.
Before starting a chat or phone, spherical up all of your current information on the sale and review it to ensure that you have all of your details straight.[eight] X Research supply
uncover the right Call to have help immediately Report fraud in case you suspect fraud on your account, Make contact with us immediately.
ask for a completely new or alternative debit card, report a lost/stolen debit card, or for debit card thoughts
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should you’re acquiring trouble being relaxed, consider repeating A few of these phrases to communicate politely and correctly Together with the professional.
locate a lacking package that exhibits as "shipped" Actions you might take Once your purchase shows as "sent" but you don't have your deal.
on the whole, if you're looking for retail outlet credit or maybe a large-priced refund, it’s best to request to speak to the supervisor.[nine] X Research supply
Use Amazon’s chat feature. simply click the website link to instantly open up a chat by having an Amazon customer provider representative (Or maybe a bot—it’s difficult to say).
If you've required to Get in touch with Amazon many occasions, receive the identify with the representative you’ve been speaking with plus the monitoring number for the complaint. This can save you a great deal of time when you should Speak to them all over again.
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Use Amazon’s customer aid website page to locate answers to frequent thoughts, tutorials, and troubleshooting strategies.
The technological aid workforce might help when a website software or variety does not perform thoroughly. Should you have issues working with amongst the subsequent, you should give us a get in touch with.